Atlantic Bay Mortgage Group Named a Charlotte Top Workplace for 11Th Consecutive Year

Atlantic Bay Mortgage Group secures 11th consecutive Charlotte Top Workplace honor

Atlantic Bay Mortgage Group LLC has been named a 2026 Top Workplace by The Charlotte Observer, marking the 11th year the company has received this regional recognition, according to a company announcement on November 9, 2026.

The distinction places the mortgage lender among only 47 organizations in the Charlotte area with more than 500 employees to receive the honor this year. The recognition is based on direct feedback from the company’s own staff regarding their professional experiences.

This streak of recognition comes as the company’s Charlotte operations continue to scale. Since entering the Charlotte market in 2015, the branch has grown to handle an annual loan volume approaching $1 billion, according to reports from enewschannels.com and union-bulletin.com.

Rising engagement scores in Charlotte

The Top Workplaces survey evaluates employee experiences across six specific categories: alignment, engagement, feeling fairly valued, feeling respected and supported, opportunities for growth, and the ability to perform job duties effectively. This year, Atlantic Bay reported an overall workplace experience score of 92%.

This figure represents a seven-point increase from the company’s 2025 score. The company noted that two-thirds of its employees participated in the survey, with improvements recorded across every measured theme. The most significant jumps occurred in employee engagement, which rose by 10 points, and the feeling of being fairly valued, which increased by nine points.

The company’s performance in several categories also exceeded the average of other winning Charlotte organizations of a similar size. Its highest relative performance was noted in the category regarding employees’ ability to do their jobs effectively.

Metric Category Year-over-Year Change
Overall Workplace Experience Score +7 points
Employee Engagement +10 points
Feeling Fairly Valued +9 points

“We’ve got an incredible group of people in Charlotte, and this award belongs to them,” said Christopher Brown, Executive Vice President and Southern Regional Manager. “Being recognized 11 years in a row says a lot about the culture we’ve built and the way Atlantic Bay supports its people.”

Growth through shifting housing cycles

The Charlotte expansion has occurred under the leadership of Christopher Brown, who has managed the regional growth since the company’s 2015 entry into the market. The company’s ability to maintain this volume has spanned various interest rate environments and housing market cycles.

Beyond internal metrics, the company maintains a philanthropic presence through AB Cares, its charitable arm. The organization has contributed more than $6 million to various charitable organizations within the communities where its employees live and work, according to the company’s release.

While the company emphasizes its culture of professional development and skill acquisition, the mortgage industry itself remains sensitive to broader macroeconomic shifts. The ability to sustain high engagement scores while managing nearly $1 billion in annual loan volume suggests a focus on operational stability during periods of market volatility.

Atlantic Bay Mortgage Group, which was founded in 1996 and is headquartered in Virginia Beach, Virginia, continues to offer a variety of residential products, including conventional, FHA, VA, USDA, and jumbo loans.

Meet Rick Melville, Producing Sales Manager at Atlantic Bay Mortgage Group in Charlotte, NC