Navigating the aftermath of a crime is a process often defined by uncertainty, particularly when it comes to tracking the status of an offender.
For victims and their families in Maryland, the Victim Information and Notification Everyday (VINE) service serves as an automated bridge between the legal system and those directly affected by its outcomes. The system functions as a tool for those seeking information on custody status and scheduled court hearings.
The Maryland Department of Public Safety and Correctional Services offers the VINE program, which is designed to provide information regarding an offender’s custody status and scheduled court hearings. While the service is a support resource, officials emphasize that it is not a comprehensive safety solution. Users are advised to contact their local State’s Attorney’s Office to learn about additional notification services that may be available in their area.
The service is accessible through multiple channels, ensuring that users can receive notifications via phone at 1-866-634-8463, through TTY at 1-866-847-1298, or by utilizing the VINElink website and mobile application. By centralizing this data, the state aims to help VINE users find victim services more easily.
Beyond individual notifications, the Maryland VINE Service Provider Directory acts as a searchable directory for victim advocacy agencies across the state. This initiative allows users to connect with support services. Currently, the directory connects with more than 44,000 VINE users, providing a searchable database that is available at no cost to participating agencies. This integration ensures that the digital tools provided by the state are backed by a network of support.
For those seeking information on protective orders, the VINE Protective Order (VPO) service offers a layer of monitoring. This tool allows petitioners to stay informed about the status of a protective order, including automated notifications once a document has been served to the respondent.
To access this, users must have the specific case number, the respondent’s name, and the county where the order was issued. VPO is available online 24 hours a day, 7 days a week.
Today, the ability to access information 24 hours a day, 7 days a week, is available.
However, the existence of such technology does not eliminate the complexities of the legal system. The Maryland Department of Public Safety and Correctional Services says VINE should be part of a comprehensive safety plan.
For those looking to secure a VINE brochure, contact Donna May. As Maryland's criminal justice system digitizes, its core mission is to provide victims with the information needed to make decisions about their safety and legal participation.