MUSC Health and Intuitive Health are launching the Pee Dee region’s first facility that combines emergency and urgent care services under a single roof.
The new MUSC Health Emergency and Urgent Care center in Florence is scheduled to open to patients at 7 a.m. on Nov. 30. Located at 1074 S. Soccer Way near Interstate 95 and the Florence Soccer Complex, the 13,134-square-foot facility aims to remove the guesswork for patients arriving with medical concerns.
According to a report from MUSC, the model allows patients to enter through a single set of doors 24 hours a day, seven days a week. Once inside, an emergency-trained provider evaluates the patient to determine whether they require the intensive resources of an emergency room or the standard services of an urgent care center.
“For the first time in our region, families have access to emergency and urgent care services in one location, anytime they need it,” said Jason Cox, chief executive officer of MUSC Health-Pee Dee Division.
The primary tension in modern healthcare often lies in the decision-making process during a medical crisis. Patients frequently struggle to decide if an ailment warrants a costly emergency room visit or if it can be handled by a more affordable urgent care clinic.
This new facility seeks to address that specific friction point. By having a single destination, the facility intends to provide faster access and more peace of mind for those seeking immediate treatment.
Jay Woody, M.D., the founder and chief medical officer of Intuitive Health, noted that patients should not have to make such difficult decisions during stressful health situations. He stated that the partnership with MUSC Health provides one destination for care, making it easier and more convenient for patients to get the treatment they need.
The model's billing structure is a key economic aspect. Unlike traditional emergency rooms where costs can escalate regardless of the severity of the ailment, patients at this facility are only billed for the specific level of care they actually receive.
To support both emergency and urgent care needs, the Florence location is equipped with a suite of medical technologies. The facility includes a 24/7 on-site laboratory and EKG services. It also provides advanced imaging capabilities, including X-ray, ultrasound, and CT scans.
The center also handles incoming EMS and ambulance patients to provide continuous emergency care for those being transported by first responders.
This expansion follows a successful rollout of the partnership model earlier this year in Columbia. It marks the second such location opened through the collaboration between MUSC Health and Intuitive Health. Plans are currently underway to develop additional locations in West Ashley and Summerville.
The partnership leverages the scale of MUSC, the only comprehensive academic health system in South Carolina. As of 2026, MUSC Health University Medical Center in Charleston has been named the No. 1 hospital in the state by U.S. News & World Report for 12 consecutive years.
While the combined model benefits local families, the long-term impact on regional healthcare costs and emergency department wait times in neighboring hospitals will be evident as the model expands across the state.
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