“Instead of leading with AI, we’re going back and we’re leading with outcomes,” Patrick Newbold said while speaking on a panel in September.
Following a two-year tenure as the chief information officer of the Centers for Medicare and Medicaid Services, Patrick Newbold is preparing to depart. His last day will be Nov. 27. When he leaves, Mark Plaugher—the director of the agency’s Information Systems Group—will assume the acting role. Plaugher is already listed as acting on a public agency organization chart.
During his time at CMS, Newbold led as the agency consolidated its IT functions under President Donald Trump, mirroring broader shifts across the Department of Health and Human Services.
While he was there, the agency tried to expand its artificial intelligence adoption, often pointing out that about 80% of staff utilized AI tools like “CMS Chat.” Nevertheless, Newbold mentioned lately that the organization wanted to prioritize results rather than AI itself, creating an internal group named Tech Pulse to support that strategy.
According to his LinkedIn profile, Newbold previously served as the global deputy CIO at NASA and the CIO of the Social Security Administration before joining CMS. He began his career in government with the U.S. Army Corps of Engineers as deputy CIO and director of IT.
Newbold has maintained various positions throughout his public career with the American Council for Technology – Industry Advisory Council (ACT-IAC)—a nonprofit membership organization aimed at improving government IT—and currently sits on its government leadership council. Additionally, he currently serves on the board of the General Services Administration’s Technology Modernization Fund, which is an intragovernmental funding vehicle that finances agency IT projects.
Several senior IT posts at HHS likewise lack permanent leaders as Newbold exits. Those vacancies involve David Hong, who serves as both the acting department CIO and acting top AI official, alongside Steve Warren, the acting CIO at the Centers for Disease Control and Prevention. The department’s chief technology officer role also remains vacant.
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