Tailored Brands is Hiring for Store Lead Position

Tailored Brands is hiring for a Store Lead position, seeking a candidate with a minimum of one year of retail or sales experience to act as the manager on duty. The role centers on partnering with the Store Manager to drive sales performance through active coaching and operational oversight, including the responsibility of opening and closing the store.

The Stakes of the Store Lead Role

This isn’t a standard floor position. As the manager on duty, the Store Lead holds the keys to the building and the responsibility for the team’s immediate output. The role requires a blend of high-level strategic thinking and grueling physical labor—candidates must be able to lift up to 50 lbs, climb ladders, and spend the majority of their shift on their feet.

The core of the job is measured by the Net Promoter Score (NPS). By using customer feedback to resolve concerns and training staff on service expectations, the Store Lead is tasked with improving the customer experience to meet specific corporate benchmarks. It is a position that bridges the gap between corporate directives and the actual human interaction on the sales floor.

Operational Demands and Leadership Expectations

According to the job specifications released by Tailored Brands, the Store Lead is expected to function as an active coach. This means moving beyond simple supervision to actively developing a team selling environment. The role involves analyzing store reports to make data-driven decisions and identifying performance gaps to create development plans for staff.

Retail store management icon

The operational side of the house is equally demanding. The Store Lead must ensure proper staffing to execute brand initiatives and stay current on all corporate communications and policies. This includes maintaining visual brand standards and executing marketing initiatives exactly as directed by the company.

The Store Lead will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty.

The Profile of a Successful Candidate

Tailored Brands is looking for a specific psychological profile: a “self-motivated, results-oriented, strategic thinker” who can handle the pulse of the business. Beyond the one-year retail minimum, the company requires proficiency in modern workplace technology, including Microsoft Office, video conferencing, and POS systems.

Microsoft business central for better management

There is a strong emphasis on inclusivity and recruitment. The Store Lead isn’t just managing existing staff; they are expected to assist in recruiting new members and fostering an environment where diverse opinions are recognized and valued.

The physical requirements are non-negotiable. The ability to distinguish between fabric patterns and colors is a critical functional requirement, reflecting the precision needed in tailored apparel. Candidates may also be asked to work across multiple store locations or different brands within the Tailored Brands portfolio.

Analytical Literacy Takes Priority over Retail Tenure

The requirement to “leverage store reports to understand decisions” indicates that the company is prioritizing analytical literacy over simple tenure.