Garth Brooks Cancels Kansas City Show After Ticket Bots Overwhelm Sale

Garth Brooks has canceled a newly added Saturday matinee performance at Kansas City’s T-Mobile Center after ticket-buying bots overwhelmed the sale, making it nearly impossible for actual fans to secure seats. The decision follows a chaotic ticket sale on October 23, which saw more than 90,000 people enter the queue.

According to the team for the country superstar, the majority of those in the queue were bots that grabbed and held tickets, which limited the inventory available to genuine fans. The disruption was severe enough that the T-Mobile Center and AXS shut down the sale. Brooks apologized to the fans who had successfully purchased tickets before the disruption occurred.

Brooks Cancels Performance Due to Bot Infiltration

Brooks decided to cancel the additional performance entirely rather than attempting to reopen the ticket sale. A statement on his website noted that the queue of over 90,000 people illustrated the severity of the bot infiltration. Fans who had already bought tickets for the canceled matinee will be issued automatic refunds to their original payment methods.

The bot situation is out of hand. It's been progressively getting worse on this tour. With that said, my concern is for the people who managed to buy tickets today for the third show in Kansas City before the bots crashed the on sale. I will personally look into what can be done.…

— https://x.com/garthbrooks/status/2113658998167585188

Addressing the issue, Brooks stated, The bot situation is out of hand, noting that the problem has grown progressively worse throughout his Blame It All On My Roots Tour.

Timeline of Kansas City Dates

The artist had originally scheduled two concerts in Kansas City for November 6 and 7. Because he felt fans had missed out during the initial sale, Brooks suggested adding the Saturday matinee on November 7 to meet demand. This additional show was the subject of the failed October 23 ticket sale.

Garth Brooks Cancels Kansas City Show After Ticket Bots Overwhelm Sale

Ongoing Tour Struggles

The cancellation in Kansas City is part of a larger effort by Brooks to keep tickets out of the secondary market and in the hands of fans. This is not the first time the tour has faced these issues; last month, Brooks stopped the sale of tickets for his shows in Salt Lake City for the same reason.