Checks are on the way for Arizona veterans who were overcharged for help with Department of

Checks are on the way for Arizona veterans who were overcharged for help with Department of

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Checks on the Way From $1.2 Million Restitution Fund

Arizona Attorney General Kris Mayes announced Wednesday that financial compensation is currently being mailed out to local veterans who were subjected to excessive charges for assistance regarding Department of Veterans Affairs claims, Arizona Attorney General Kris Mayes announced Wednesday. The distribution stems from a $1.2 million settlement resolving allegations that the company VetLink Solutions misled disabled veterans and illegally charged fees.

Unaccredited Claims Assistance and False Advertising

Between January 2019 and March 13, 2024, VetLink Solutions promised to guide veterans through the complex federal benefits process and boost their benefits, according to the Arizona Attorney General’s Office.

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The office said that the company falsely advertised its services and charged disabled veterans fees to file VA disability claims, despite lacking accreditation to do so.

Eligibility Rules and Immediate Payout Timeline

As part of the settlement, VetLink paid $1.2 million into a fund to repay eligible customers. Veterans who paid the company for help with a disability claim between Jan. 2019 and March 13, 2024, and filed a claim form by Sept. 10, are eligible for payments. The Attorney General’s Office expects to send the money this week.

Contact Details for Undelivered Claims

Eligible individuals who have submitted a claim but do not receive a check by mail within the next 14 days can contact the Attorney General’s Settlement Administrator at 866-880-0070 or via email at [email protected].

“The Arizona Attorney General’s Office is proud to have secured this settlement on behalf of veterans in our state,” Mayes said in a statement. “Veterans deserve trusted assistance, not deceptive sales tactics. My office will continue to hold accountable anyone who tries to take advantage of Arizona veterans.”

How to Report Consumer Fraud in Arizona

Individuals in Arizona suspecting they have encountered consumer fraud are welcome to submit a grievance online at www.azag.gov/consumer. Additionally, community members may obtain a physical complaint form by reaching out to the Attorney General’s Office via telephone in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or by calling (800) 352-8431 if they reside outside the Phoenix and Tucson metropolitan regions.

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