Wisconsin and 19 States Sue Dollar General Over Pricing Discrepancies
The Wisconsin Department of Justice, the Federal Trade Commission, and attorneys general from 19 states filed a lawsuit Monday against Dollar General, alleging the retailer routinely charged shoppers more at the register than the prices displayed on shelves, tags, and advertisements.
The deceptive pricing practices have allegedly continued for years, resulting in millions of dollars in unlawful overcharges across thousands of stores. According to the multi-state complaint, the retailer failed to implement adequate safeguards to prevent these discrepancies and received tens of thousands of consumer complaints regarding its failure to honor advertised prices.
Wisconsin and FTC Allege Checkout Prices Exceed Shelf Tags
“The prices that folks see displayed when they’re shopping should be the same as the prices they’re charged when they check out,” Wisconsin Attorney General Josh Kaul said, emphasizing that accountability is necessary when checkout totals exceed shelf tags.
The FTC alleges that the practices violate both the FTC Act and the Gramm-Leach-Bliley Act. Meanwhile, Wisconsin is pursuing violations of state consumer protection and weights and measures laws.
“The Bureau of Weights and Measures conducts hundreds of thousands of inspections each year to protect Wisconsin consumers because consumers should be able to trust that the prices advertised to them are accurate as it is among the most basic and essential protections consumers have,” said DATCP Secretary Randy Romanski.
The Federal Trade Commission (FTC) and 20 states filed a lawsuit on Monday against Dollar General over alleged deceptive pricing practices.The FTC and states claimed that Dollar General, over a period of years, had repeatedly mislabeled prices, overcharged consumers and failed… pic.twitter.com/ieUAPSXZoG
Consumer Complaints and State Inspections Support Legal Action
State inspections by the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) and municipal inspectors, alongside consumer complaints, helped supply evidence for the legal action. Officials noted that consumers can continue to file weights and measures complaints directly through the DATCP website or by phone.
Joining Wisconsin and the FTC in the lawsuit are the attorneys general from Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, and Utah.
We will never stand by when retail chains unlawfully overcharge customers. That's why we're part of a bipartisan coalition suing Dollar General: the pattern of bait-and-switch pricing alleged in our complaint hurts hard-working families and violates the law. pic.twitter.com/RhtGHmorny
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